Part-time Universal Banker

4 days ago


Libertyville, Illinois, United States Citigroup Inc Full time
Job Summary

The Universal Banker is a key role within Citigroup Inc, responsible for delivering exceptional customer service and sales support to internal and external clients. This part-time position requires a strong sales and service orientation, with a focus on providing personalized solutions to meet clients' financial needs.

Key Responsibilities
  • Provide exceptional customer service, responding to client inquiries and resolving account service issues in a timely and effective manner.
  • Act as a subject matter expert, providing guidance and support to clients on various banking products and services.
  • Proactively identify and address client sales and service needs, converting service requests into sales or referrals.
  • Utilize digital tools and technology to present product offers and financial solutions to existing and potential clients.
  • Collaborate with branch team members to ensure seamless service delivery and meet client needs.
Requirements
  • 1-3 years of relevant experience in customer service, sales, or a related field.
  • Excellent verbal and written communication skills, with a strong focus on interpersonal skills.
  • Ability to work in a fast-paced environment, with a focus on meeting client needs and resolving issues promptly.
  • Basic computer and digital tools skills, with a willingness to learn and adapt to new technology.
Education
  • High School diploma or equivalent required.
Work Environment

This part-time position requires a flexible schedule, with a focus on working a minimum of 20 hours per week. The ideal candidate will be able to work a variety of shifts, including weekends and holidays.

Citigroup Inc offers a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off.


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