Sun Spa Team Lead

1 month ago


Matawan, New Jersey, United States Soleil Tans Sun Spa Full time
Job Overview

Soleil Tans Sun Spa is seeking a highly motivated and experienced Team Lead to join our team. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales, and leading a team of staff to achieve business objectives.

Key Responsibilities
  • Deliver the highest level of customer service to ensure guest satisfaction
  • Drive sales by selling memberships, preventing cancellations, upselling services, and recommending products
  • Recruit, hire, train, and schedule staff, while providing coverage when needed
  • Ensure the store opens and closes on time with adequate staffing
  • Process payroll bi-monthly
  • Enforce company policies and processes to improve customer service and sales performance
  • Direct staff to ensure safety compliance and adherence to customer service standards, legal regulations, and industry practices
  • Meet financial goals through accurate scheduling and purchasing
  • Maintain a clean, well-maintained facility and equipment, including re-lamping as needed
  • Manage inventory, restocking supplies when necessary
  • Contribute to marketing and advertising efforts
  • Uphold the Soleil Tans brand in all employee, guest, and public relations
  • Attend leadership huddles and mandatory company meetings
Requirements
  • Minimum three years of proven sales/retail management experience
  • Availability for 30-40 hours per week, including weekends
  • Strong organizational and time-management skills
  • Hands-on performer willing to do whatever it takes to get the job done
  • Excellent communication skills with the ability to motivate and lead employees
  • Proficient in Microsoft Office Suite and Google Applications
Perks and Benefits
  • Starting Pay: $23/hour, with a guaranteed increase to $25/hour after one year
  • Bonuses and Tips: Earn additional income through performance bonuses and tips
  • Paid Time Off: Enjoy time off as part of your benefits package
  • Memberships: Free Luxury All membership, and discounted memberships for friends or family
  • Free Gym Membership: Stay fit with a complimentary gym membership
  • Growth Opportunities: Potential for advancement within the company
  • Flexible Schedules and Team Environment: Work in a supportive and fun environment
  • Exciting Contests and Incentives


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