Desktop Support Specialist

1 month ago


Titusville, Florida, United States Parrish Medical Center Full time
Job Summary

We are seeking a skilled Desktop Administrator to join our team at Parrish Medical Center. As a key member of our Information Systems/IT department, you will be responsible for ensuring the smooth operation of our desktop infrastructure.

Key Responsibilities
  • Install, configure, and troubleshoot desktop hardware components, including computers, monitors, printers, and peripherals.
  • Install and maintain software applications, patches, and updates to ensure optimal system performance.
  • Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.
  • Manage the deployment and imaging of desktop systems, including operating system installations, software configurations, and user profile setups.
  • Conduct user training sessions to enhance desktop system and application knowledge.
  • Implement security measures to protect data and ensure compliance with organizational policies and regulations.
  • Maintain an inventory of desktop hardware, software licenses, and configurations.
  • Stay up-to-date with new technologies and industry trends to ensure system compatibility.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3 years of experience in desktop administration or a related field.
  • Citrix Certified Professional – Virtualization (CCP-V) and Microsoft 365: Modern Desktop Administrator Associate certifications or other related certifications approved by leadership and HR.
Benefits
  • Annual accrual of 152 Personal Leave Bank (PLB) Hours.
  • Health, Dental, and Vision Insurance.
  • 403(b) Retirement Program.
  • Tuition Reimbursement/Educational Assistance.
  • EAP, Flex Spending, Accident, Critical, and Other Applicable Benefits.


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