Database Administrator

4 days ago


Titusville, Florida, United States Parrish Medical Center Full time
Job Title: Desktop Administrator

Job Summary:

The Desktop Administrator is responsible for ensuring the smooth operation of desktop systems and applications within the Information Systems/IT department at Parrish Medical Center. This role involves managing and supporting the desktop infrastructure, troubleshooting technical issues, and providing excellent customer service to end-users.

Key Responsibilities:

  • Install, configure, and troubleshoot desktop hardware components, including computers, monitors, printers, and peripherals.
  • Install and maintain software applications, patches, and updates to ensure optimal system performance.
  • Respond to end-user inquiries and resolve technical issues related to hardware, software, and network connectivity.
  • Provide remote or on-site support to troubleshoot and resolve desktop-related problems.
  • Manage the deployment and imaging of desktop systems, including operating system installations, software configurations, and user profile setups.
  • Conduct user training sessions to help individuals understand and effectively use desktop systems and applications.
  • Implement security measures on desktop systems, such as antivirus software, encryption, and access controls, to ensure data protection and compliance with organizational policies and regulations.
  • Maintain an inventory of desktop hardware, software licenses, and configurations.
  • Track and manage desktop assets throughout their lifecycle, including procurement, installation, upgrades, and retirement.
  • Stay current with new technologies and industry trends to ensure that systems are compatible with current standards.
  • Coordinate with vendors or contractors during technology upgrades or implementations of new systems.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3-5 years of experience in desktop support, IT infrastructure management, or related field.
  • Citrix Certified Professional – Virtualization (CCP-V) and Microsoft 365: Modern Desktop Administrator Associate certifications or other related certifications approved by leadership and HR.
  • Certifications in other Microsoft Server products, Dell, EMC are strongly preferred.

Benefits:

  • Annual accrual of 152 Personal Leave Bank (PLB) Hours.
  • Health, Dental, and Vision Insurance.
  • 403(b) Retirement Program.
  • Tuition Reimbursement/Educational Assistance.
  • EAP, Flex Spending, Accident, Critical, and Other Applicable Benefits.


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