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Water Treatment Equipment Installer

2 months ago

Waltham, Massachusetts, United States Fresenius Medical Care North America Full time
Job Summary

Fresenius Medical Care North America is seeking a skilled Water Treatment Equipment Installer to join our team. As a key member of our installation team, you will be responsible for the installation, assembly, refurbishment, modification, and relocation of Fresenius Water Treatment equipment, as well as the commissioning of water pretreatment plants.

Key Responsibilities
  • Develop and maintain professional expertise in water treatment equipment installation and commissioning.
  • Apply company policies and procedures to resolve a variety of issues related to water treatment equipment installation and commissioning.
  • Work on problems of moderate scope, analyzing situations or data to determine the best course of action.
  • Exercise judgment within defined procedures and practices to determine appropriate action.
  • Build and maintain productive working relationships with customers, suppliers, and other stakeholders.
  • Provide assistance to junior-level staff with general tasks and refer to senior-level staff for assistance with higher-level problems.
  • Escalate issues to supervisor/manager for resolution as needed.
  • Log all installation and commissioning measures by means of service reports and protocols.
  • Creation and maintenance of necessary device documentation at the customer's site.
  • Disposition of installation materials for the assigned area of responsibility.
  • Handling and use of test and measuring equipment in accordance with test equipment management.
  • Maintaining and expanding customer presence in the assigned area of responsibility.
  • Implementation of instructed quality assurance measures.
  • Compliance with hygiene, accident prevention, and occupational health and safety regulations, as well as all applicable regulatory requirements.
  • Adherence to applicable compliance guidelines.
  • Acting independently within the scope of the assigned activity.
  • Adherence to prescribed quality guidelines and procedural instructions.
  • Support during construction meetings, warehouse management, and on behalf of the project manager.
  • Replacement of other installation technicians in case of planned or unplanned absence.
  • Determination of installation-relevant dimensions.
  • Compilation and request of required installation material for projects.
  • Coordination of supplements in water pretreatment.
  • Coordination of optimizations/adjustments of water pre-treatment.
  • Logging of all installation measures by means of a service report.
  • Logging of all commissioning measures by means of service reports and protocols.
  • Creation and maintenance of necessary device documentation at the customer's site.
  • Optimization of the customer's room layout.
  • Interface regularly with customers, suppliers, third-party service providers, and logistics.
Requirements
  • High school diploma required.
  • 2-5 years' related experience, or an advanced degree without experience, or equivalent directly related work experience.
  • Experience in technical customer service or field service preferred.
  • Technical training, Project/Construction Management training preferred.
  • Qualified electrician or plumber desirable.
  • Diplomatic, confident, and friendly demeanor.
  • Ability to communicate with customers, employees of external companies, and other interfaces.
  • Reliability, flexibility, commitment, and trustworthiness.
  • Good fundamentals in the field of dialysis technology and water treatment systems (desirable).
  • Good fundamentals in the field of quality assurance.
  • Good basics in the field of mechanics and hydraulics, pneumatics.
  • Good fundamentals in the field of microbiology and hygiene.
  • Good PC user skills, MS Office.
  • Valid driver's license required.
Working Conditions

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to blood-borne pathogens and/or hazardous materials possible. Routinely lift and/or move up to 70 pounds. Extensive travel. A willingness to work flexible hours, occasionally also on weekends.