CPS Supervisor II

4 weeks ago


San Antonio, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:
We are seeking a highly skilled and experienced Conservatorship Supervisor II to join our team at the Texas Department of Family and Protective Services. The successful candidate will be responsible for supervising a unit of caseworkers and clerical staff responsible for providing child protective services.

Key Responsibilities:

• Plan and manage unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings

• Select, manage, and develop staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.

• Interpret program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.

• Evaluate unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.

• Develop and maintain effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.

• Make casework decisions regarding the removal and placement of children, and work with county and district attorneys on legal measures to initiate on Child Protective Services cases.

• Perform other duties as assigned and required to maintain unit operations

• Promote, monitor, and ensure that respect is demonstrated for cultural diversity.

• Attend work regularly in accordance with agency leave policy.

Requirements:

• Conservatorship knowledge and experience required.

• Knowledge of child development.

• Knowledge of family dynamics.

• Skill in effective verbal and written communication.

• Skill in establishing and maintaining effective working relationships.

• Skill in problem solving techniques.

• Ability to operate a personal computer.

• Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm.

• Ability to be on call on a rotating basis and work irregular hours.

• Ability to work in an emotion-filled environment.


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