EMT Coordinator PRN WFH
3 weeks ago
We are seeking an experienced EMT Coordinator to facilitate the transport of patients from HCA facilities, utilizing clinical knowledge and customer service skills to ensure timely and appropriate arrangements.
About the RoleThis position requires a strong understanding of hospital operations, patient care practices, and regulatory requirements. The successful candidate will possess excellent communication and interpersonal skills, with the ability to navigate multiple technology platforms and prioritize tasks efficiently.
Key Responsibilities- Coordinate the transport of patients from HCA facilities, leveraging clinical expertise and customer service skills to ensure seamless arrangements.
- Collect and maintain accurate clinical information, collaborating with hospital staff and transport companies to arrange transport.
- Utilize exceptional customer service skills and professional communication standards to interact with peers, customers, and supervisors.
- Maintain a high level of awareness and knowledge of hospitals within the markets served and services provided by multiple transport companies.
- Exhibit and model exceptional customer relationship behaviors, including telephone contact with all customer groups.
- Ensure accurate and concurrent data collection and maintenance in both patient record and center workflow systems.
- Demonstrate the ability to handle multiple calls efficiently and prioritize need for arranging transport based on ETAs requested by facility.
- EMT Certificate
- Minimum 2 years of clinical or hospital experience
- ED and acute hospital experience highly preferred
- Call Center/Transfer Center experience preferred
- Must live within 60 miles of a Patient Logistics Center Facility
HCA Healthcare is a leading provider of healthcare services, with a commitment to delivering high-quality patient care and exceptional customer service. Our teams are a committed, caring group of colleagues who share a passion for creating positive patient interactions.
What We Offer- Comprehensive medical coverage
- Additional options for dental and vision benefits
- Life and disability coverage
- Flexible spending accounts
- Supplemental health protection plans
- Auto and home insurance
- Identity theft protection
- Legal counseling
- Long-term care coverage
- Moving assistance
- Pet insurance
- 401(k) Plan with a 100% match on 3% to 9% of pay
- Employee Stock Purchase Plan
- Retirement readiness and rollover services
- Education assistance
- Colleague recognition program
- Time Away From Work Program
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