Customer Service Specialist
5 days ago
We are seeking a motivated and detail-oriented individual to fill the role of Order and Customer Experience Professional at Demant. As a key member of our operations team, you will play a vital role in ensuring seamless order management and customer experience.
About the Job:
- Order Processing: Process and manage orders from receipt to delivery, ensuring timely and accurate fulfillment.
- Customer Support: Provide exceptional customer support through clear communication, resolving any issues or concerns promptly.
- Team Collaboration: Work closely with cross-functional teams, including sales, customer service, and supply chain, to ensure efficient order processing and delivery.
Your Responsibilities:
- Data Entry: Accurately enter order information into sales order systems, ensuring error-free data entry.
- Order Verification: Verify order details for accuracy and completeness, communicating with customers as needed.
- Problem-Solving: Resolve any issues or discrepancies with orders, documenting solutions in sales order systems.
What We Offer:
- Competitive Salary: $55,000 - $75,000 per annum, based on location and experience.
- Opportunities for Growth: Opportunities for career growth and professional development within our company.
About Demant:
Demant is a leading provider of hearing healthcare solutions, dedicated to improving the lives of people around the world. We value innovation, collaboration, and customer satisfaction, striving to create a work environment that inspires excellence and teamwork.
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