Hotel Receptionist

At Bluebird Hunter Lodge, we are seeking a highly skilled Hotel Front Desk Receptionist to join our guest services team. The estimated annual salary for this role is $40,000 - $55,000.

This is a full-time position that requires excellent customer service skills, interpersonal skills, organizational skills, and time management skills. As a Hotel Front Desk Receptionist, you will be the first point of contact for our guests, handling all incoming calls, online room bookings requests, and answering questions about room rates, available rooms, amenities, rewards programs, and special requests.

You will also be responsible for greeting, checking-in, and checking-out guests, distributing keys and room assignments, and recording credit card information. In addition, you will communicate with housekeeping to ensure guest rooms are ready, perform general bookkeeping tasks to ensure accurate and up-to-date hotel guest account information, and handle customer complaints as necessary.

To be successful in this role, you must possess at least one year of hospitality industry experience as a hotel front desk agent or similar position, have working knowledge of Microsoft Office and reservation management systems, and have graduated high school, received a GED, or equivalent.