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Banking Professional

2 months ago

Caldwell, Ohio, United States Community Savings Full time

{"h1": "Bank Branch Teller Job Description", "p": "As a Bank Branch Teller at Community Savings, you will be the face of our branch, providing exceptional customer service and performing a range of financial transactions with accuracy and efficiency. You will assist customers with their banking needs, handle cash and checks, and ensure a positive experience at our branch.", "ul": [{"li": "Greet customers warmly, address their inquiries, and provide information about banking products and services. Ensure a positive and professional customer experience at all times."}, {"li": "Perform a variety of financial transactions, including deposits, withdrawals, transfers, and check cashing. Accurately handle and balance cash drawers."}, {"li": "Assist customers with account-related issues, including account openings, closings, and updates. Provide information about account balances, statements, and transactions."}, {"li": "Adhere to all banking policies, procedures, and regulatory requirements to ensure the security and confidentiality of customer information. Report any suspicious activity or security concerns to the Branch Manager."}, {"li": "Address and resolve customer complaints or issues promptly and professionally. Escalate complex issues to the Branch Manager when necessary."}, {"li": "Promote and cross-sell bank products and services that meet customer needs, such as savings accounts, loans, and credit cards."}, {"li": "Maintain accurate records of transactions and customer interactions. Ensure proper documentation and filing in accordance with bank policies."}, {"li": "Work closely with other tellers and branch staff to achieve branch goals and support overall team performance."}], "h2": "Requirements", "ul": [{"li": "Education: High school diploma or equivalent required."}, {"li": "Experience: Previous experience in banking, retail, or customer service roles preferred."}, {"li": "Skills:"}, {"li": "Strong interpersonal and communication skills."}, {"li": "Proficient in basic mathematics and handling cash."}, {"li": "Attention to detail and accuracy in processing transactions."}, {"li": "Ability to work in a fast-paced environment while maintaining professionalism."}, {"li": "Familiarity with banking software and systems is a plus."}]}