Care Manager Lead

5 hours ago


Lemon Grove, California, United States Cristina Tobon-Chung FNP, A Professional Nursing Corporation Full time
Job Summary

We are seeking a highly skilled and compassionate Lead Care Manager to join our team. As a key member of our care management team, you will be responsible for creating and monitoring comprehensive care plans for clients with complex medical needs. Your expertise will be instrumental in coordinating medical services and providing supportive care to ensure clients receive holistic and integrated care.

Key Responsibilities:

  • Engage eligible members on a regular basis to assess their needs and develop personalized care plans.
  • Utilize evidence-based practices, such as motivational interviewing and trauma-informed care, to support clients in achieving their health and wellness goals.
  • Collaborate with healthcare providers, community resources, and social supports to ensure seamless care coordination and minimize duplication of services.
  • Offer services in a variety of settings, including clients' homes, to provide convenient and accessible care.
  • Facilitate connections between clients and other social service organizations to address their unique needs.
  • Provide housing navigation services and advocate on behalf of clients with healthcare professionals.
  • Offer health promotion and self-management training to empower clients to take control of their health.
  • Accompany clients to medical and housing appointments to provide support and guidance.
  • Develop and monitor individualized care plans for each client, tracking progress and making adjustments as needed.
  • Participate in multidisciplinary team meetings to share knowledge and best practices.
  • Track monthly visits and contact with each client to ensure timely and effective care.
  • Use personal vehicles for monthly face-to-face visits to provide convenient and accessible care.
  • Meet with direct supervisor for regular 1:1 meetings to discuss progress and receive feedback.
  • Attend all mandated training sessions to stay up-to-date on best practices and industry developments.

Requirements:

  • Possess a valid California driver's license and have access to a properly registered vehicle.
  • Be able to pass a comprehensive criminal history background check.

Preferred Qualifications:

  • A minimum of one year of experience providing case management support to individuals experiencing homelessness or at risk of homelessness, including those with chronic health issues, mental health needs, or histories of substance use.
  • A bachelor's or master's degree in Social Work, Psychology, or Sociology is preferred.
  • Certifications such as Certified Case Manager (CCM), Accredited Case Manager (ACM), or similar credentials are a plus.
  • Community Health Worker (CHW) certification is also desirable.
  • Bilingual or multilingual skills, particularly in English and Spanish, Arabic, Vietnamese, or Tagalog, are highly valued.


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