Housekeeping Supervisor

3 days ago


Anchorage, Alaska, United States Hilton Garden Inn Anchorage Full time

Hilton Garden Inn Anchorage is seeking a Room Attendant Lead

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Job Summary: We are looking for an experienced Room Attendant to join our housekeeping team as a lead. The ideal candidate will have at least one year of experience in cleaning and possess excellent leadership skills.

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About the Role: As a Room Attendant Lead, you will be responsible for supervising and training housekeeping staff, ensuring guest satisfaction, and maintaining high standards of cleanliness throughout the hotel. You will also be responsible for conducting property inspections, assigning tasks to room attendants, and maintaining inventory of supplies.

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Responsibilities:

  1. Supervise and Train Housekeeping Staff: Supervise, schedule, and train housekeeping staff emphasizing guest relations skills, standard operating procedures, and departmental policies.
  2. Ensure Guest Satisfaction: Respond to guest requests, inquiries, and complaints with accurate information and positive attitude to ensure guest satisfaction.
  3. Maintain High Standards: Conduct property inspections, assign tasks to room attendants, and maintain inventory of supplies.
  4. Communicate Effectively: Provide constant and consistent communications with other Housekeeping staff and departments as needed.

Requirements:

  • At least one year of experience in cleaning preferred.
  • Excellent leadership skills and ability to work well under pressure.

Benefits:

  • Competitive Salary: $45,000 - $55,000 per annum based on location and experience.
  • Health Insurance: Comprehensive health insurance plan.
  • Dental Insurance: Dental insurance plan.
  • Vision Insurance: Vision insurance plan.
  • Paid Time Off: Generous paid time off policy.
  • Flexible Schedule: Flexible scheduling to accommodate various shifts.

Location: Anchorage, AK 99503



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