Admission Coordinator

1 month ago


Jacksonville, Florida, United States Heartland Hospice Full time
Admission Coordinator

At Heartland Hospice, we are seeking a highly skilled Admission Coordinator to join our team. As a key member of our admissions team, you will be responsible for ensuring the timely and efficient admission of patients to our program.

Key Responsibilities:
  • Contact patients and families within 1 hour of referral to coordinate admissions
  • Obtain necessary admission and insurance information to ensure timely and appropriate admission
  • Participate in the marketing team to develop and maintain positive relationships with referral sources
  • Ensure maximum reimbursement through initial payer source verification, benefits, and eligibility verification
  • Provide accurate insurance and admission information to admission staff and billing coordinators
Requirements:
  • High school diploma or equivalent with customer service experience
  • Strong communication, organization, negotiation, and public relation skills
  • Proficiency with PC and MS suite of products
  • Hospice or medical office experience preferred
  • LPN/LV certification or Bachelor's degree in business, social work, psychology, or nursing or equivalent business experience
We Offer:
  • Comprehensive benefits package, including health insurance, 401k plan, tuition reimbursement, and PTO
  • Opportunity to participate in a fleet program
  • Competitive salaries and mileage reimbursement
  • Professional growth and development opportunities


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