Security Supervisor

2 days ago


Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time
Job Summary:
Live Nation Entertainment is a global leader in live entertainment, and we're seeking a skilled Security Supervisor to join our team. As a Security Supervisor, you will be responsible for overseeing the security operations at our venues, ensuring the safety and security of our guests, artists, and staff. This is a unique opportunity to work with a dynamic team and contribute to the success of our events.

Key Responsibilities:
• Supervise and coordinate the activities of the security department and staff within the venue
• Direct and supervise security staff and other employees performing security services for guests
• Provide guest service by greeting and assisting guests and responding to guest inquiries and complaints
• Lead staff, ongoing staff training, staff positioning, and ensure that all staff members are well-informed on event-specific details and managing breaks
• Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, state, and federal laws and regulations
• Oversees productivity and work assignments of the security staff and communicates with the Security Manager (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift
• Show CARE by participating in the venue's sustainability program, which could include implementing programs that conserve resources and prevent waste, such as sorting waste and collecting recycling, and educating our fans about our efforts
• Partner with fellow band members at the end of the show to close the venue, which may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, etc.
• Train and evaluate security team members in venues
• Assign and schedule team members to specific duties
• Role model and enforce safety, health, and security priorities
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Other tasks as assigned by the Security Manager

Requirements:
• High School Diploma or equivalent preferred
• At least 2 years of experience in a similar role
• In certain states, a Guard Card is a plus
• Working knowledge of security operations, safety practices in a business environment, and enforcement procedures
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written, and interpersonal communication skills
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting, and carrying 50 lbs.+, and occasional sitting

Equal Employment Opportunity:
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants, regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex, gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation.

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