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Pool Service Attendant

2 months ago


Los Angeles, California, United States AccorHotel Full time
Job Overview

Company Overview:
At Accor, we are dedicated to connecting our guests with the finest experiences our destinations have to offer. Our properties, from stunning beachfront resorts to luxurious urban hotels, are designed to provide unforgettable moments through exceptional architecture, distinctive decor, and outstanding service.

Position Summary:

As a Pool Concierge, you will embody the essence of our exceptional service and culinary offerings while ensuring a pristine environment for our guests. Your attentive and personalized service will make each guest feel valued and special. This is a Part-Time Seasonal role.

Key Responsibilities:
  • Welcome guests with warmth, sharing comprehensive knowledge of menu selections, preparation techniques, beverage offerings, and specialty items. Take and process guest orders, prepare basic beverages, serve food and drinks, and maintain cleanliness.
  • Address guests' poolside needs, including providing fresh towels, adjusting seating arrangements, selling retail items, and ensuring the pool area remains immaculate.
  • Respond promptly and courteously to guest inquiries and service requests.
  • Adhere to all safety and sanitation protocols when handling food and beverages, serving both alcoholic and non-alcoholic drinks in compliance with regulations.
What We Offer:
  • Competitive hourly wage plus tips.
  • Seasonal employment from May through September.
  • Discounted accommodations and dining rates at our global sister properties.
  • Access to professional development programs through our Academies to enhance your skills and career growth.
  • Opportunities for talent development and career advancement within our organization.
  • Engagement in Corporate Social Responsibility initiatives, including sustainability efforts.
Qualifications:
  • At least one year of experience in food and beverage service.
  • Experience in a luxury hotel environment is preferred, but not mandatory.
  • Ability to prioritize guest needs while maintaining composure and courtesy.
  • Strong communication, interpersonal, and problem-solving skills.
  • Capability to thrive in a fast-paced environment.
  • Team-oriented mindset with a collaborative approach.
  • Possession of a California RBS Certificate.
  • Valid Food Handler's Card.
Work Environment:

At Accor, we foster a workplace characterized by trust, respect, and integrity. We celebrate diversity and inclusion, ensuring a safe and supportive environment for all employees. We are committed to fair treatment and a workplace free from discrimination and harassment.

Our Commitment to Diversity & Inclusion:

We strive to attract, recruit, and promote diverse talent, ensuring that all identities are celebrated and that equitable practices are integral to our operations.

Accor is an Equal Opportunity Employer.

Why Choose Accor?

We are more than just a global leader in hospitality. We invite you to discover a role that aligns with your values and aspirations. At Accor, we support your growth and learning, ensuring that your work is meaningful and fulfilling.

Embrace the opportunity to make a difference in the hospitality industry.