Kitchen Supervisor

1 week ago


Boston, Massachusetts, United States Mass General Brigham Full time
Kitchen Supervisor Job Summary

We are seeking a skilled Kitchen Supervisor to join our team at Mass General Brigham. As a key member of our Food Service Department, you will be responsible for leading a team of food service professionals to deliver high-quality patient care and exceptional customer service.

Key Responsibilities:
  • Supervise and coordinate the Room Service Team to ensure timely delivery of patient trays and accurate collection of trays.
  • Directly supervise Guest Service Attendants, Dish Room Attendants, Call Center Operators, and Cooks.
  • Motivate the Room Service Team to provide excellent quality food and service to patients, guests, and staff.
  • Ensure patient trays are 100% accurate to the printed kitchen ticket from the call center.
  • Operate the hospital computer system, including Computrition diet office system, to manage dietary restrictions and allergies.
  • Manage inventory levels to par prior to each meal period.
  • Ensure dirty tray trucks are available on each floor and that each truck is available to accept dirty trays.
  • Adhere to cash handling policies and procedures.
  • Direct and assist in operational tasks to maintain quality assurance standards for sanitation and safety.
  • Make weekly schedules for employees and adjust daily schedules as needed.
  • Conduct employee performance evaluations, counsel on disciplinary problems, and take corrective action.
  • Monitor and participate in sanitation and safety procedures, including the HAACP program.
Requirements:
  • High school education and 1-2 years of work experience in food service or customer service.
  • Knowledge of therapeutic diet orders, food and restaurant regulations, and computer skills.
  • Ability to communicate effectively with employees, staff members, patients, and the general public.
  • Must be able to maintain confidentiality of patient information and employee information.
  • Ability to train, implement, and enforce new or updated policies and procedures.
Working at Mass General Brigham:

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional patient care and customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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