Financial Services Representative

2 weeks ago


Elyria, Ohio, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker I to join our team. As a Personal Banker I, you will play a critical role in building and maintaining strong relationships with our customers, providing personalized financial solutions, and driving business growth.

Key Responsibilities
  • Use a consultative approach to understand customers' financial needs and provide tailored solutions.
  • Maintain a deep understanding of our retail consumer and small business products and services, and effectively communicate their value to customers.
  • Utilize marketing tools and strategies to proactively engage with customers and identify opportunities for growth.
  • Develop and maintain strong relationships with assigned business partners to provide holistic financial solutions to customers.
  • Meet or exceed customer experience and individual/team production goals, driving revenue growth and enhancing customer satisfaction.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop a comfort level with sales activities and provide exceptional customer service.
  • Ability to analyze credit and financial information, and make sound decisions.
  • Professional representation of Fifth Third Bank in terms of appearance and communication.
Working Conditions
  • Normal office environment with extended computer screen use.
  • Travel required for training and scheduling flexibility.


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