Service Quality Manager
1 day ago
**About Us:** AT&T Global Public Sector is a trusted provider of secure, IP-enabled cloud-based network solutions and professional services to the Department of Defense. We empower a diverse, high-performing workforce committed to our shared values and dedicated to customer satisfaction.
**Job Overview:** RIS I offers regional IT services to end users. Our support includes desktop, workplace peripherals, voice, and video devices, as well as local and campus area networks, wireless, and cable plant.
**Role Summary:** As an SLA Manager/Lead, you will ensure measurement, reporting, and enhancement of service quality for a significant IT services contract. This role requires strong leadership and collaboration skills to drive business-driven service level targets.
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Service Quality Assurance Manager
2 weeks ago
Columbia, Maryland, United States AT&T Full timeJob Description:AT&T Global Public Sector is a trusted provider of secure, IP-enabled, cloud-based network solutions and professional services to the Department of Defense. We offer dedicated support to our customers' mission, focusing on delivering high-quality services.Key Responsibilities:• Oversee the Service Level Performance process, ensuring...
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Service Quality Analyst
2 days ago
Columbia, Maryland, United States AT&T Full time**About AT&T Global Public Sector**AT&T Global Public Sector is committed to delivering exceptional service to our customers. We provide secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.Job SummaryWe are seeking a highly motivated SLA Data Analyst to join our team. The successful candidate will be...
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Service Delivery Manager
2 weeks ago
Columbia, Maryland, United States Convergint Full timeJoin Convergint's Dynamic TeamConvergint is a leading provider of security and life safety solutions, seeking a highly skilled Service Delivery Manager to lead our operations team. This role requires strong leadership, excellent communication skills, and the ability to drive business growth while maintaining exceptional customer satisfaction.About the RoleAs...
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Columbia, Maryland, United States Integra LifeSciences Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Manager to join our team at Integra LifeSciences. This role will be responsible for ensuring the efficacy of critical control programs, including calibration and preventive maintenance, environmental monitoring, change management, etc.About the RoleThe successful candidate will have a minimum...
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Client Service Manager
1 day ago
Columbia, Maryland, United States Banfield Full timeClient Service Manager**Job Overview:**Banfield is seeking a highly motivated Client Service Manager to lead our client-facing team. As a key member of our hospital staff, you will be responsible for ensuring exceptional client service, promoting our wellness plans, and managing hospital operations.**Key Responsibilities:**Lead a team of client service...
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Customer Service Manager
5 days ago
Columbia, Maryland, United States Howard County Library System Full timeJob SummaryWe are seeking a Customer Service Manager to lead our team at the Howard County Library System's Central Branch. This role involves overseeing the work of on-call shelvers and volunteers, providing exceptional customer service, and collaborating with department and branch leadership to drive community-driven initiatives.
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Columbia, Maryland, United States University of Maryland Medical System Full time**About the Role:**We are looking for a talented IT Service Management Solutions Architect to design and develop innovative solutions using the ServiceNow platform.**Key Responsibilities:**Design and develop complex workflows, including JavaScript and other configuration scripts.Create reports and integrate them into distributed dashboards.Troubleshoot and...
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Columbia, Maryland, United States Integra LifeSciences Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Integra LifeSciences. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and efficacy of our medical products.Key ResponsibilitiesMaintain a thorough understanding of key international standards and regional regulations,...
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Quality Assurance Specialist
2 days ago
Columbia, Maryland, United States Data Computer Corp of America Full timeData Computer Corp of America is a veteran-owned IT business specializing in providing innovative solutions to government agencies and commercial enterprises since 1982. As a Software Test Automation Engineer, you will play a crucial role in ensuring the quality and reliability of our products and services.
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Community Advocate Specialist
2 weeks ago
Columbia, Maryland, United States Service Coordination Full timeJob Summary: As a Community Advocate Specialist, you will provide essential support to individuals with developmental disabilities, ensuring they receive the necessary resources and services to lead fulfilling lives. Your primary objectives include establishing strong relationships, identifying individual needs, and securing ongoing support services.About...
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HVAC Service Director
2 weeks ago
Columbia, Maryland, United States Len the Plumber Full timeJob SummaryWe are seeking an experienced Service Manager Leader to join our HVAC team at Len the Plumber in Baltimore, MD. As a key member of our leadership team, you will be responsible for managing a team of HVAC Service Technicians, providing exceptional customer service, and driving business results.ResponsibilitiesManage a team of HVAC Service...
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Columbia, Maryland, United States University of Maryland Medical System Full timeWe are seeking a highly skilled ITSM Technical Solutions Developer to join our team at the University of Maryland Medical System (UMMS).About the Role:This is an exciting opportunity for a seasoned professional with experience in ServiceNow administration and development to contribute their expertise in shaping and implementing technical solutions on the IT...
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Logistics and Transportation Manager
2 days ago
Columbia, Maryland, United States Shore Medical Center Full timeLogistics and Transportation ManagerThe Logistics and Transportation Manager is a key leadership role within our organization. This position involves overseeing the safe and efficient transportation of our clients, as well as managing the logistics of our transportation services. The successful candidate will have a strong focus on safety and quality, and...
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Certified ACI Inspector
2 weeks ago
Columbia, Maryland, United States Stevenson Consulting, Inc. Full timeAbout Stevenson Consulting, Inc.Stevenson Consulting, Inc. is a renowned full-service engineering consulting firm serving the Mid-Atlantic and South regions of the US since 1984. With a strong commitment to excellence, we provide expert services to our clients across various industries.Job OverviewWe are seeking a highly skilled Certified ACI Inspector to...
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Program Manager for Autism Services
2 weeks ago
Columbia, Maryland, United States Verbal Beginnings Full timeAbout the RoleWe are seeking a highly skilled and experienced Program Manager to oversee the day-to-day operations of our autism therapy centers. The successful candidate will be responsible for driving a positive and engaging workplace culture, ensuring high client satisfaction, and fostering a supportive environment for employees to thrive.
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Systems Development Manager
2 days ago
Columbia, Maryland, United States SIXGEN Full timeAbout the PositionWe are seeking a Senior Technical Lead to join our team at SIXGEN. As a key member of our Services Division, you will be responsible for providing on-site national security support for our government customer and working closely with the Government regarding Systems Engineering technical considerations.This role involves ensuring the...
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Store Operations Manager
2 weeks ago
Columbia, Maryland, United States Giant Food Full timeAbout UsGiant Food is a leading grocery company with over 80 years of history. We pride ourselves on innovation, quality, and value. Our top spot in the market is due to our people who have opportunities to advance their careers.Job OverviewWe are seeking an experienced Store Operations Manager to lead our store teams in delivering exceptional customer...
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Leisure Services Coordinator
1 day ago
Columbia, Maryland, United States Howard County Full timeAbout the OpportunityWe are seeking a skilled and motivated individual to join our team as a Sports Supervisor, overseeing various recreational programs and services. This is an exciting opportunity to make a positive impact in our community and contribute to our mission of delivering exceptional services.Main ResponsibilitiesT Provide excellent customer...
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Dedicated Caregiver
2 weeks ago
Columbia, Maryland, United States Sunrise Senior Living Full timeAbout the RoleWe are seeking a dedicated and compassionate Caregiver to join our team at Sunrise Senior Living. As a member of our care team, you will play a vital role in providing exceptional care and support to our residents.Key Responsibilities:Build meaningful relationships with residents and their families, understanding their unique needs and...
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Medical Services Coordinator Specialist
2 weeks ago
Columbia, Maryland, United States International SOS Government Medical Services Full timeJob OverviewWe are seeking a highly skilled and experienced Nurse Coordinator II to join our team at International SOS Government Medical Services.About the RoleThis role involves coordinating and supervising other healthcare providers, ensuring that all services are delivered per FOHS agreements and policies, and maintaining high standards of care. The...