Transformation Office Leader

1 month ago

New York, New York, United States Mediabistro Full time
Job Description

The Transformation Office Leader is responsible for driving strategic change and operational excellence across the organization. This individual will champion the company's transformation agenda, oversee the prioritization and execution of key initiatives, and ensure alignment with overall business objectives.

Key Responsibilities
  • Define and scale the Transformation Office and implement program processes, methodologies, and governance structures for a highly complex, ambitious transformation program.
  • Develop evolving transformation portfolio of cross-BU initiatives and marketing.
  • Execute initiatives, working to implement across BUs and being accountable for results.
  • Oversee the governance and delivery of strategic transformation initiatives, ensuring they achieve desired outcomes, optimize processes, and create value for the business.
  • Monitor and report on the progress of transformation initiatives, tracking key performance indicators, benefits realization, and return on investment.
  • Develop and implement effective communication and change management strategies to ensure successful adoption and sustainment of transformation efforts across the organization.
  • Foster an environment of innovation, encouraging ideation and experimentation to drive continuous improvement and identify transformative solutions.
  • Build and maintain strong relationships with executive stakeholders, promoting transparency and effectively managing expectations throughout the transformation journey.
Requirements
  • Candidate should 10-15 years of relevant experience, including several years in senior leadership roles overseeing transformational change initiatives. Relevant certifications (e.g., Lean Six Sigma, Project Management Professional) and advanced degrees (e.g., MBA) are a plus.
  • Proven executive leadership experience in driving large-scale transformation programs and managing complex change initiatives within a corporate environment.
  • Proven experience in deploying Marketing Technology programs that radically transform the way how marketing executes and measure end to end campaigns (Life Cycle Management, Real Time Marketing, Personalization at Scale)
  • Passion for staying on the cutting edge of marketing and tech capabilities to pressure test and refine the transformation ambition and execution roadmap.
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information, drive data-driven decision-making and connect transformation efforts with broader business objectives and strategic priorities.
  • Excellent communication and stakeholder management abilities, with the capacity to influence and align diverse groups across the organization.
  • Successful track record of building and leading high-performing teams, fostering a culture of collaboration, innovation, and continuous improvement.
  • Proven track record of successfully planning, executing, and sustaining complex, enterprise-wide transformation initiatives across multiple business units or functions.
  • Experience in driving strategic change programs focused on operational excellence, process optimization, digital transformation, or cultural shifts.
  • Strategic planning and execution experience: Proven ability to develop, prioritize, manage and communicate comprehensive transformation strategies, roadmaps, and implementation plans aligned with organizational objectives.
  • Project and program management expertise: Extensive experience in leading cross-functional, complex projects and programs, managing timelines, budgets, risks, and stakeholder expectations.
  • Understanding of FinTech / Payments industry, competitive landscape, and business operations.
  • Experience in financial services / payment industry is a plus

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