Utilization Review Coordinator
1 week ago
Arbour Counseling Services, a subsidiary of Universal Health Services, is seeking a skilled Utilization Review Coordinator to join our team in Worcester, MA. As a key member of our Partial Hospitalization Program, you will play a critical role in promoting a therapeutic, safe, and supportive environment for our clients.
Key Responsibilities- Conduct daily authorizations, including tracing and managing the process
- Maintain oversight of Utilization Review for our 8 PHP programs
- Serve as the primary point of contact for insurance payors
- Collaborate closely with the ED PHP and PHP Site Directors and Administrators
- Electronic Health Record (EHR) System
- Weekly licensure supervision
- License preparation, testing fee, and licensing fees covered by Arbour
- Free Continuing Education Units (CEUs)
- Yearly tuition reimbursement
- 401(k) with 5% company match
- Employee Referral Bonus Program
- Company outings
- Competitive compensation and generous Paid Time Off (PTO)
- Excellent Medical, Dental, Vision, and Prescription Drug Plans
- Internal advancement opportunities, including leadership and management training
- Employee Assistance Program (EAP)
- Monthly productivity bonus plan available
- 'Perks at Work' Program offering employee discounts on travel, electronics, entertainment, home appliances, food, auto, and more
- Flexible schedule
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. With a strong commitment to quality and patient care, UHS has built a reputation for excellence in the healthcare industry.
Qualifications- Master's Degree in Psychology, Social Work, Counseling, or a closely related Mental Health field from an accredited program
- Prior experience in a higher level of care, such as a psychiatric hospital, residential program, emergency room, etc.
- LICSW/LMHC preferred but not required
- Minimum one year of experience in Utilization Review preferred but not required
- Requires light travel to various clinics in MA
- Must be proficient in Excel, Word, Outlook, etc.
- Must have excellent written and oral communication skills
- Must be comfortable with a fast-paced work environment and handling clients in crisis
- Non-judgmental ability to foster self-sufficiency using problem-solving and practical skills
- Ability to establish trusting relationships through compassion, empathy, and insight
- Demonstrated sensitivity to the needs of clients from diverse cultural or linguistic backgrounds
- Good time management skills necessary to maintain timely record keeping
- Candidate must possess appropriate citizenship work documentation
- Candidate must pass a CORI and drug test, as well as other pre-employment documentation
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