Customer Service Ambassador for North American Markets

3 weeks ago


Boca Raton, Florida, United States Teleperformance USA Full time

We are seeking a skilled Customer Service Ambassador to join our team in North Lauderdale, Florida. This is a fantastic opportunity to work with a global company that values diversity, inclusion, and employee satisfaction.

About Teleperformance USA

Teleperformance USA is a leading digital business services company that helps the world's best brands deliver seamless customer experiences. With over 500,000 employees in more than 80 countries, we provide innovative solutions that drive business growth and sustainability.

What We Offer

As a Customer Service Ambassador, you will be part of a collaborative and engaging environment where you will have the chance to interact with people from all walks of life. Our company offers a competitive salary range of $45,000 - $55,000 per year, depending on experience and qualifications.

Salary Estimate

$51,000 per year

Your Responsibilities

As a Customer Service Ambassador, your main responsibility is to provide excellent customer service through active listening, empathy, and problem-solving skills. You will handle and respond to customer inquiries, resolve issues on the first call, and work with confidential customer information. You will also have the opportunity to work in a variety of shifts and be part of a dynamic team that is passionate about delivering exceptional customer experiences.

What We're Looking For

We're looking for fearless and inspired individuals who are passionate about delivering only the best in all that they do. You should be proficient in Spanish and English, have at least 6 months of customer service experience, and be able to type 25 words per minute. You should also have a high school diploma or equivalent, be comfortable with desktop computer systems, and have proven oral and written communication skills.

Benefits of Working with Teleperformance USA

We offer a range of benefits that make us a great place to work, including paid training, competitive wages, full benefits, paid time off, employee wellness and engagement programs, and a chance to work with a global company that values diversity and inclusion.

Why Join Our Team?

We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. Join us and be part of a culture that values inclusion, diversity, and employee satisfaction.

Location

This position will be based on-site at our North Lauderdale, Florida location.

Equal Opportunity Employer

Teleperformance USA is an Equal Opportunity Employer and welcomes applications from diverse candidates.



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