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Customer Service Director

1 month ago


McAllen, Texas, United States Burlington Full time
Customer Service Lead

Burlington - As a Customer Service Lead, you will be responsible for:

  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assisting the management team in communicating promotions and company updates.
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions.
  • Supporting training for team members.

Key Responsibilities:

  • Directing cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assisting the management team in communicating promotions and company updates.
  • Monitoring and validating returns, exchanges, check authorizations, voids, and other transactions.
  • Supporting training for team members.

About Burlington:

Burlington is a leading retailer of clothing and home products. We are committed to providing our customers with a great shopping experience and to being a responsible corporate citizen.