Customer Service Representative

3 weeks ago


Orlando, Florida, United States Orlando Hotel LLC Full time
Job OverviewWe're looking for an efficient and detail-oriented Night Auditor to join our team at Orlando Hotel LLC.

This full-time position involves working closely with guests, ensuring seamless experiences, and maintaining accuracy in room assignments, payments, and communication.

Duties and Responsibilities:

  • Process check-ins, check-outs, and handle any discrepancies
  • Manage room inventory, respond to guest inquiries, and resolve issues promptly
  • Maintain financial records, ensure accurate billing, and process payments efficiently
  • Collaborate with colleagues to provide excellent guest service and maintain hotel standards

Requirements:

  • Minimum 1-2 years of front desk or customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks efficiently

A competitive salary of $38,000 - $48,000 per year, commensurate with experience, will be offered.



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