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2 weeks ago
We are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team at Tailored Brands Inc. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our valued customers.
About the RoleThis is a full-time position with a competitive hourly rate of $12-$15 per hour. As a Senior Customer Service Representative, you will have the opportunity to work in a fast-paced retail environment, interacting with customers, resolving issues, and providing product recommendations.
Responsibilities- Customer Service: Provide world-class customer service by responding to customer inquiries, resolving issues, and making product recommendations.
- Merchandise Management: Assist with replenishing merchandise, maintaining store layout, and recovering stock.
- Store Operations: Monitor cash handling, perform audits, and maintain a secure store environment.
- Education: High school diploma or equivalent required.
- Experience: Previous retail or customer service experience preferred.
- Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and physical stamina to stand for long periods.
- Competitive Pay: $12-$15 per hour.
- Tuition Reimbursement: Opportunities for career advancement and professional growth.