Customer Service Representative

3 weeks ago


Orlando, Florida, United States Get Secured Inc Full time
Job Title

We are seeking a skilled Customer Service Representative to join our team at Get Secured Inc. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience.

About the Job

This is a full-time position offering a competitive salary of $65,000 per year, plus benefits including health insurance, dental insurance, vision insurance, and wellness resources. The ideal candidate is friendly, has strong communication skills, and is calm under pressure.

Key Responsibilities
  • Develop and maintain strong relationships with key accounts
  • Identify and pursue new business opportunities within existing accounts
  • Collaborate with cross-functional teams to ensure customer satisfaction
  • Prepare and deliver sales presentations to potential clients
Requirements
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Excellent verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure


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