Technical Support Engineer
1 month ago
We are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, ensuring that they receive the highest level of service and support.
Key Responsibilities- Provide Technical Support to customers and partners, including troubleshooting and resolving technical issues.
- Configure and Troubleshoot VMware environments, including virtual machines and networks.
- Develop and Maintain technical documentation, including knowledge base articles and technical bulletins.
- Collaborate with Cross-Functional Teams to resolve complex technical issues and improve product quality.
- Provide On-Call Support as needed, including evenings, weekends, and holidays.
- Strong Analytical and Problem-Solving Skills, with the ability to troubleshoot complex technical issues.
- Excellent Communication Skills, with the ability to communicate technical information to both technical and non-technical stakeholders.
- Knowledge of VMware and virtualization technologies, including virtual machines and networks.
- Experience with Technical Documentation, including knowledge base articles and technical bulletins.
- Ability to Work in a Fast-Paced Environment, with multiple priorities and deadlines.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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Technical Support Engineer
3 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to customers and partners, troubleshooting and resolving complex technical issues, and collaborating with cross-functional teams to deliver exceptional customer...
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Technical Support Engineer
1 month ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and collaborating with cross-functional teams to resolve customer issues.Key ResponsibilitiesProvide...
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Technical Support Engineer
1 week ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, ensuring their environments are secure and running smoothly.Key ResponsibilitiesProvide technical support to customers and...
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Technical Support Engineer
3 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, ensuring that they receive the best possible service and support.Key ResponsibilitiesProvide technical support...
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Technical Support Engineer, Automation
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly motivated and customer-focused Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to our customers and partners, ensuring that they receive the best possible service and experience.Key Responsibilities:Provide technical...
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Technical Support Engineer
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly motivated and customer-focused Technical Support Engineer to join our global Cortex XSOAR support team. As a key member of our team, you will play a vital role in shaping the future of security operations through our cutting-edge Cortex XSOAR platform.Key Responsibilities:Provide exceptional technical...
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Technical Support Engineer, Platinum
4 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to our valued customers, addressing their complex post-sales concerns, and ensuring their success with our products.Key ResponsibilitiesProvide technical support to...
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Technical Support Engineer
1 week ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleAt Palo Alto Networks, we're committed to protecting the digital way of life. As a Technical Support Engineer, you'll play a critical role in ensuring our customers' success by providing top-notch support for our products. Key Responsibilities• Provide technical support to customers and partners, addressing complex post-sales concerns and...
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Technical Assistance Service Specialist
4 weeks ago
Plano, Texas, United States Advantage Technical Full timeTechnical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team. As a Technical Assistance Service Engineer, you will be responsible for providing technical support to dealership technicians, answering inbound calls, and escalating cases to Tier II personnel and product...
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Senior Technical Support Engineer
2 days ago
Plano, Texas, United States Palo Alto Networks Full timeJob SummaryWe are seeking a highly skilled Sr. Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers, ensuring their environments are secure and running smoothly.About the RoleAs a Sr. Technical Support Engineer, you will...
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Senior Technical Support Engineer
7 days ago
Plano, Texas, United States Palo Alto Networks Full timeJob SummaryWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our support team, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to deliver exceptional customer experiences.Key...
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Technical Support Engineer II
1 week ago
Plano, Texas, United States Spok Full timeJob Title: Technical Support Engineer IISpok is seeking a highly skilled Technical Support Engineer II to join our team. As a Technical Support Engineer II, you will be responsible for monitoring and maintaining our nationwide messaging network, corporate data network, and satellite uplink.Key Responsibilities:Monitor and maintain the nationwide messaging...
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Senior Technical Support Engineer
1 month ago
Plano, Texas, United States Palo Alto Networks Full timeJob Title: Senior Technical Support EngineerWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing...
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Technical Assistance Service Specialist
1 month ago
Plano, Texas, United States Advantage Technical Full timeTechnical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team at an Automotive OEM in Plano, Texas. As a key member of our technical support team, you will provide expert diagnostic and troubleshooting services to dealership technicians, ensuring the highest level of product quality and...
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Technical Assistance Service Specialist
4 weeks ago
Plano, Texas, United States Advantage Technical Full timeTechnical Assistance Service EngineerAdvantage Technical is seeking a skilled Technical Assistance Service Engineer to join our team at an Automotive OEM in Plano, Texas. As a key member of our team, you will be responsible for providing technical assistance and support to dealership technicians.Responsibilities:Answering inbound calls from different...
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Technical Support Specialist
1 month ago
Plano, Texas, United States 5K Technical Services, LLC Full timeJob Title: Technical SpecialistThis role is currently based in the office but will transition to remote work in the near future. To ensure seamless client site visits, the ideal candidate must be local.The Technical Specialist will be responsible for managing the Help Desk, providing technical support, training, and assistance as needed. This role will work...
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Technical Support Engineer, Prisma Access
7 days ago
Plano, Texas, United States Palo Alto Networks Inc. Full timeJob DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks Inc. As a Technical Support Engineer, you will be responsible for providing post-sales technical support to our valued customers. Your primary focus will be on addressing complex post-sales concerns, analyzing situations or data, and providing...
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Senior Technical Support Engineer
1 week ago
Plano, Texas, United States Palo Alto Networks Full timeJob DescriptionPalo Alto Networks is seeking a highly skilled Cybersecurity Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional post-sales technical support to our customers.Your Key Responsibilities:Provide technical support to customers via phone, email, and webManage support cases...
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Senior Technical Support Engineer
2 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Sr. Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their...
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Senior Technical Support Engineer
2 weeks ago
Plano, Texas, United States Palo Alto Networks Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will be responsible for providing advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize...