Hearing Instrument Specialist

3 days ago


Hilton Head, South Carolina, United States Charleston ENT & Allergy Full time
Job Overview

Charleston ENT & Allergy is currently seeking a part-time Hearing Instrument Specialist to join our expanding audiology department.

The successful candidate will work under the supervision of an Audiologist in delivering exceptional patient care and services.

About the Role

We are looking for a highly skilled individual to assist with various tasks, including:

  • Verifying patient insurance information
  • Updating patient records in NextGen
  • Scheduling appointments for hearing aid evaluations and fittings
  • Performing chart reviews to ensure accurate referrals
  • Contacting patients to arrange for hearing aid pickups
  • Inspecting and cleaning hearing aids returned from manufacturers
  • Conducting hearing aid repairs and maintenance
  • Managing all paperwork related to hearing aid purchases, repairs, and returns
  • Providing orientation and education to patients
  • Troubleshooting Bluetooth connectivity issues
  • Maintaining inventory and reporting supply needs to the director
  • Cleaning and troubleshooting equipment on a daily basis

The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Requirements

To be considered for this role, candidates must possess:

  • A high school diploma or equivalent
  • Prior experience in customer service (at least 6 months)
  • Experience working in a medical office setting (desired)
  • Strong verbal and written communication skills
  • Excellent listening skills
  • The ability to operate a personal computer
Compensation and Benefits

This part-time position offers a competitive hourly rate, estimated at approximately $18-$22 per hour, based on industry standards and location. Benefits may include opportunities for professional growth and development.


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