Hotel Operations Manager

7 days ago


Auburn, Alabama, United States Marriott Full time
Job Summary

The General Manager will oversee all aspects of property management in accordance with our company's policy, established procedures, brand standards, and mission statement.

Key Responsibilities
  • Direct the day-to-day activities of the hotel establishment
  • Supervise direct reports and indirect reports
  • Perform supervisory responsibilities in accordance with the company policies, training programs, and applicable laws
  • Plan, organize, and assign work as needed
  • Develop and communicate strategies and goals
  • Train and advise team of policies and procedures
  • Responsible for recruiting, interviewing, hiring, and performance appraisals
Requirements
  • Bachelor's degree in Hospitality Management or similar degree
  • Hotel operations experience to include knowledge of all applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authority
  • Certified Hospitality Administrator designation (preferred)
  • Presentation/Facilitation Skills (preferred)
  • Excellent customer service skills
Industry Experience
  • Previous experience in the hospitality industry (preferred)
  • Hotel Management Operations experience (preferred)
  • Knowledge of government relations regarding hotel operations (preferred)
Essential Skills
  • Ability to express compassion while remaining composed
  • Ability to remain calm and focused while working under pressure
  • Promote the property by demonstrating a attitude toward our guests which includes anticipating the guests needs to be proactive
  • Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
Benefits

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable.

As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.



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