Patient Services Associate
2 weeks ago
Penn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.
Key Responsibilities:- Provide exceptional customer service to patients and their families, responding to their needs and concerns in a timely and professional manner.
- Manage patient arrivals and departures, ensuring a smooth and efficient flow of patients through the practice.
- Coordinate patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Handle patient calls and inquiries, providing accurate and timely information to patients and their families.
- Update patient insurance and billing information, ensuring accuracy and completeness.
- Perform point-of-service activities, including collecting copays and signatures, and updating patient records.
- Collaborate with clinical staff to ensure seamless patient care and service.
- High school diploma or equivalent required; associate degree preferred.
- 2+ years of medical office experience or 2+ years of customer service experience required.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Excellent communication and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive patient information.
Penn Medicine is committed to providing a comprehensive benefits package, including competitive pay, excellent benefits, and opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.
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Patient Services Associate
3 weeks ago
Langhorne, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Provide exceptional customer service to patients and their families, responding to their...
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Patient Services Associate
3 weeks ago
Langhorne, Pennsylvania, United States Pennsylvania Medicine Full timePatient Services Associate Job DescriptionPenn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Associate, you will play a vital role in ensuring a positive experience for our patients and their families.Key Responsibilities:Provide exceptional customer service to patients and their families, responding to their...
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