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Event Sales Specialist
2 months ago
Position Overview:
The Event Sales Specialist plays a crucial role in assisting clients with the reservation of hotel meeting and event spaces. This position supports the sales team while also providing exceptional service directly to clients.
Key Responsibilities:
- Collaborate with various hotel departments and external vendors to ensure seamless execution of events and meetings.
- Respond to telephone inquiries and address caller questions in a professional and friendly manner.
- Provide detailed information to clients regarding hotel facilities and services, including operational hours, pricing, room options, packages, promotions, and dining options.
Client Interaction:
- Act as the primary point of contact for clients, maintaining communication through phone and email to address inquiries and fulfill requests.
- Work closely with the sales and marketing team to coordinate efforts and enhance client satisfaction.
Administrative Duties:
- Generate reports, prepare proposals, and manage collection details while liaising with clients and suppliers.