Federal Government ID Specialist

5 days ago


Chicago, Illinois, United States Citizant Full time
About the Role

We are seeking a skilled Federal Government ID Specialist to join our team at Citizant. In this role, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring that applicants' information is accurately documented and verified.

Key Responsibilities:
  • Schedule appointments and coordinate the enrollment process for PIV cards, including verifying applicants' identity and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
  • Accurately collect and document personal information, biometric data, and other necessary details from applicants.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.

What We Offer:

  • A competitive salary range of $44,100 - $50,700, depending on experience.
  • The opportunity to work in a collaborative and supportive environment with a team of professionals who share your passion for delivering exceptional service.
  • Ongoing training and development opportunities to enhance your skills and knowledge in enrollment processes, data security practices, and customer service.
Requirements:
  • High School diploma or GED certification.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Strong organizational and communication skills, with the ability to handle confidential information with discretion.
  • Ability to adapt to changing security procedures and requirements.


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