Medical Office Coordinator

1 day ago


East Stroudsburg, Pennsylvania, United States Hanger Clinic Full time

Hanger Clinic Job Description

The Medical Office Coordinator is a full-time role at Hanger Clinic, where you will provide administrative support to patients and staff. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

About the Role

This position involves coordinating front office activities, including scheduling appointments, validating insurance, and processing payments. You will be responsible for maintaining accurate patient records, scanning and filing documents, and managing incoming phone calls.

Key Responsibilities

  • Schedule appointments with patients and update their records accordingly.
  • Validate insurance information and obtain authorization as needed.
  • Process payments, including inputting claims and handling billing research.
  • Provide financial counseling to patients and post over-the-counter payments.
  • Conduct daily document research on electronic health records systems.

Requirements

To be successful in this role, you must have a high school diploma or equivalent, and less than one year of customer service, administration, or related experience. You must also have a valid driver's license and meet Hanger's motor vehicle safety standards.

PREFERRED QUALIFICATIONS AND EXPERIENCES:

  • At least 1-2 years of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase).
  • Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state, and federal plans including coding, billing, and reimbursement protocols.
  • Associate's degree.
  • Ability to type 40 correct words per minute.
  • At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail, and automated billing systems.
  • Basic administrative math accounting skills.

Our Investment in You

We offer competitive compensation packages, including 8 paid national holidays, 4 additional floating holidays, PTO, medical, dental, and vision benefits, 401(k) savings and retirement plan, paid parental bonding leave, flexible work schedules, and part-time opportunities.

Hanger Clinic is an Equal Employment Opportunity Employer



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