Head of Sales Engineering

2 weeks ago

Chicago, Illinois, United States Cindavi Full time
Lead a Dynamic Team of Sales Engineers

Cindavi is seeking a seasoned professional to lead our Sales Engineering team, driving the commercial success of our innovative automated storage solutions. As the Head of Sales Engineering, you will oversee a team of Sales Engineers who develop value-engineered solutions based on customer needs, ensuring proposals are technically viable, competitively priced, and aligned with business objectives.

Key Responsibilities:
  • Lead Sales Enablement: Manage and lead the concept and quote generation process to support the Sales organization in developing tailored solutions for customers.
  • Team Management: Prioritize and align the team's work with commercial leadership to meet customer needs and successfully close sales opportunities.
  • Ensure Competitiveness: Oversee the technical and commercial feasibility of solutions generated by the team, ensuring accurate costing and competitive pricing.
  • Quotation Assessment and Management: Evaluate quotation requests for feasibility and assign them to team members, setting clear expectations on timelines and deliverables.
  • Hands-on Support: Provide direct support to team members as needed, offering technical insights to enhance solution concepts.
  • Project Responsibility: Take overall responsibility for the solutions produced by the team, ensuring compliance with technical requirements and customer expectations.
  • Budget and Compliance Management: Manage project budgets to ensure they meet customer requirements while ensuring compliance with local regulations and standards.
  • Team Culture and Collaboration: Foster a team culture of proactive communication, efficiency, and problem-solving, while coordinating with Sales Directors, Head of Sales, Project Execution Engineering, After Sales Manager, and Supply Chain Manager.
  • Customer Engagement and Stakeholder Management: Participate in customer meetings and escalate issues to relevant stakeholders when necessary.
  • Operational Budgeting and Process Improvement: Develop an operational cost budget and work with the Global Sales Engineering Director to improve and refine process standards.
  • Performance Tracking: Track team performance, analyze data, and develop actions to improve the quotation process and project outcomes.

Requirements:

  • Bachelor's or Master's degree in Mechanical, Electrical, or Automation Engineering, or a related field.
  • 5-10 years of management experience in the material handling industry, with a focus on multi-technology integration.
  • Extensive experience in pre-sales engineering within the automated material handling or warehousing industry.
  • Proficiency in mechanical and robotic system design.
  • Strong problem-solving, strategic thinking, and project management abilities.
  • Availability for a hybrid work schedule, with 2 days of remote work and 3-4 days in the office per week for team engagement and collaboration.
  • Ability to collaborate effectively with European colleagues, with preferred working hours starting between 7-8 am CST.

Cindavi specializes in providing advanced automated storage solutions that integrate with modern warehousing and material handling systems. As the Head of Sales Engineering, you will play a critical role in driving the technical vision and commercial success of these solutions.

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