Account Coordinator
4 weeks ago
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. At Brown & Brown, we're seeking a highly skilled Account Coordinator to join our Employee Benefits Team in Meridian, ID.
Key Responsibilities- Support a team of Account Managers in delivering exceptional customer service.
- Review and update plan attributes in the Benefits Account Management System following each renewal.
- Work with carriers to request materials for customers and/or follow up on previous requests made by the Account Managers.
- Support Account Managers with processing adds, terms or changes to employee enrollments.
- Communicate with carriers regarding customer billing discrepancies or simple claims issues.
- Generate personalized forms for each customer.
- Review carrier contracts for accuracy.
- Draft employee communications materials for peer review by Account Managers.
- Request information from insurance carriers on behalf of our customers.
- Read and respond to all emails within 1 business day.
- Maintain an appropriate level of confidentiality of information processed.
- Duties are done in a team environment.
- Attend in-house educational sessions/classes as requested by leadership.
- Any other tasks the department deems necessary.
- High school diploma or equivalent required.
- Strong computer literacy including Microsoft Office 365.
- Strong oral and written communication skills.
- Exceptional customer service and interpersonal skills.
- Demonstrated critical thinking and problem-solving skills.
- Acquire Life & Health License within 90 days of hire.
- Excellent growth and advancement opportunities.
- Competitive pay based on experience.
- Paid Time Off (PTO).
- Generous benefits package: health, dental, vision, 401(k) with company contribution.
- Employee Stock Purchase Plan.
- Tuition Reimbursement.
- Student Loan Repayment Program.
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Meridian, Idaho, United States Brown & Brown Insurance Full timeBrown & Brown is seeking a dedicated Account Coordinator to support our Employee Benefits Team in Meridian, ID. Key responsibilities include working with a team of Account Managers, reviewing and updating plan attributes in our Benefits Account Management System, and communicating with carriers on customer billing discrepancies.Key Responsibilities:Support a...
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