Solution Delivery Manager

4 days ago


Independence, Ohio, United States Fleet Response Full time
About Fleet Response

Fleet Response is a forward-thinking company that values innovative thinking and collaboration. We are seeking a highly motivated Business Analyst to join our team and drive business growth through effective solution development.

Job Description

The successful candidate will work closely with cross-functional teams to identify business opportunities, define project requirements, and implement effective solutions.

Key Deliverables
  • Project Management & Analysis Tasks:
  • Work with business managers, stakeholders, and end users to define system and project needs/requirements.
  • Become subject matter expert for products, staying informed about industry trends and best practices.
  • Create detailed user stories for IT evaluation, defining features and functionality.
  • Manage and prioritize product backlogs, ensuring timely delivery of new/enhanced features.
  • Lead projects to ensure systems meet customer needs, driving value for the business.
  • Facilitate communication between departments, providing ongoing updates and status reports.
  • Schedule meetings to discuss project progress, set timelines, and track deliverables.
  • Offer suggestions and recommendations for process improvements, enhancing overall efficiency and quality.
  • Participate in special projects, developing user stories and delivering new capabilities.
  • Internal Support:
  • Assist with custom system or data needs as required.
  • Evaluate and develop internal request scope, ensuring clear communication with IT.
  • Develop strategies to optimize efficiency and quality, keeping end-user needs in mind.
  • Communicate regular product updates and project timing to leadership and executive teams.
  • Coordinate end-user testing to ensure quality products.


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