Medical Support Specialist
13 hours ago
The Front Office Assistant plays a vital role at Atrium Health, providing exceptional support for all clerical functions relative to the business aspect of our medical practice.
Key Responsibilities:
• Telephone responsibilities, including answering calls and responding to patient inquiries
• Scheduling appointments and managing patient records
• Maintaining accurate and up-to-date filing systems
• Assisting with copying and other administrative tasks as needed
Qualifications:
A. Education:
• High school diploma or GED from an accredited institute required
• Two-year course for medical office assistant at the post-secondary level preferred
B. Experience:
• Prior experience with front desk responsibilities in a medical office setting
• Knowledge of medical terminology and ICD-9/CPT coding required
• Accurate typing and filing skills required
• Experience in the use of medical office information systems, electronic billing, and other automated functions preferred
• Strong verbal and written communication skills, with a commitment to customer service
• Ability to communicate effectively with all applicable customers and age groups
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