Information Technology Support Specialist

2 days ago


State College, Pennsylvania, United States Penn State University Full time
Job Title: Information Technology Support Specialist

We are seeking highly motivated students to join our Information Technology department, Arts Information Technology, as part-time IT Support Specialists. This role is ideal for students looking for a paid work opportunity in Information Technology with a focus on the arts.

Key Responsibilities:
  • Maintain specialized computer and printing studios across the college, including the Stuckeman School of Architecture, Landscape Architecture and Graphic Design, School of Visual Arts, School of Theater, and the School of Music.
  • Assist in resolving day-to-day technical customer support issues.
  • Collaborate with colleagues to expand your expertise by working on tech-related projects and gain hands-on technology experience.
  • Develop clear written documentation and communicate effectively, with an emphasis on customer service.
Requirements:
  • Preferred experience includes Windows OS, Mac OS, MS Office 365, and computer hardware.
  • Ability to diagnose and resolve problems.
  • Troubleshooting computer hardware and software skills are a plus.
Working Conditions:

Standard hours for the position will be Monday-Friday 8:00 a.m.-5:00 p.m., with the possibility of evening and weekend work.

Employment with Penn State:

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Equal Employment Opportunity:

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.



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