Veterinary Receptionist

5 days ago

DeLand FL USA, United States FloridaWild Veterinary Hospital Full time
Job Summary

The Veterinary Receptionist is a key member of our team at FloridaWild Veterinary Hospital, providing exceptional client service and support to our veterinarians, technicians, and other staff members.

Responsibilities
  • Maintain and uphold the core values and mission statement of our hospital.
  • Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
  • Answer client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
  • Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
  • Schedule appointments and surgeries according to hospital scheduling guidelines and make surgery and appointment confirmation calls.
  • Note in medical records the details discussed during client conversations, including the date, time, key points of the discussion, and any required information.
  • Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
  • Collect payment when services are rendered, including making change for cash payments, processing credit cards, and getting proper ID for checks.
  • Verify the eligibility of clients with charge accounts.
  • Check medical and computer records for accurate client addresses, phone numbers, email addresses, and scan appropriate new documents to patient's medical records.
  • Fulfill prescriptions refill forms and provide routine administration instructions to clients.
  • Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
  • Demonstrated commitment to our hospital's core values.
  • Computer knowledge required, including keyboarding and use of communication tools.
  • Working knowledge of veterinary terminology, including pronunciation, spelling, and meaning.
  • Excellent spelling and grammar skills.
  • Ability to handle varied and sometimes difficult conditions, including exposure to highly emotional situations.
  • Ability to display tact and respect with clients and team members, even when busy or hectic.
  • Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
  • Must feel and express a genuine liking for animals and their owners and for working in an animal care field.

  • Veterinary Receptionist Opportunity at Veterinary Practice Partners

    6 days ago

    Madison, WI , USA, United States Veterinary Practice Partners Full time

    About UsVeterinary Practice Partners is a dynamic and compassionate veterinary practice dedicated to providing exceptional care to our patients and their owners. We are seeking a skilled and dedicated Veterinary Receptionist to join our team.Job SummaryWe are looking for a highly organized and detail-oriented Veterinary Receptionist to provide exceptional...

  • Veterinary Receptionist

    4 days ago

    Peachtree Corners, GA , USA, United States Mission Veterinary Partners Full time

    Job SummaryThe Veterinary Receptionist is a key member of our team, responsible for providing exceptional client service and support to our veterinarians, technicians, and other staff members. This role requires a friendly and professional demeanor, with a strong ability to multitask and handle stressful situations.ResponsibilitiesClient Communication: Greet...

  • Veterinary Receptionist

    1 week ago

    Grandy, NC , USA, United States Vets Pets Full time

    Job Summary:Vets Pets is seeking a friendly, organized, and customer-focused Veterinary Receptionist to join our team. As a key point of contact for our clients and their pets, you will play a crucial role in providing exceptional service, scheduling appointments, and ensuring efficient daily operations of our animal hospital.Responsibilities:Greet clients...

  • Veterinary Receptionist

    4 days ago

    St. Louis, MO, USA, United States Alliance Animal Health Full time

    Job Summary:We are seeking a compassionate and organized Part-Time Veterinary Receptionist to join our team at Alliance Animal Health. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining a clean and welcoming environment for our clients and their...

  • Veterinary Receptionist

    5 days ago

    Pennsylvania Tpke, Pennsylvania, USA, United States BluePearl Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at BluePearl Pet Hospital in Langhorne, PA. As a key member of our hospital staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient flow.Key ResponsibilitiesCustomer Service:...

  • Veterinary Receptionist

    4 days ago

    St. Louis, MO, USA, United States Bondurant Animal Clinic Full time

    Job SummaryBondurant Animal Clinic is seeking a skilled and compassionate Part-Time Veterinary Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and welcoming environment for our clients and patients.Key...

  • Client Service Representative

    1 week ago

    DeLand, United States Florida Veterinary Rehabilitation Full time $16 - $18

    Job DescriptionJob DescriptionFlorida Veterinary Rehabilitation is passionate about helping pets move better, feel better, and live their best life. FVR provides physical rehabilitation, pain management, and sports medicine for dogs and cats in Deland, Fl. We pride ourselves on our expertise, compassion, and commitment to excellence for our clients and their...

  • Veterinary Receptionist

    15 hours ago

    Grandy, NC , USA, United States Vets Pets Full time

    About Vets PetsWe are a leading animal hospital dedicated to providing exceptional care and service to our furry friends and their owners. Our team is passionate about delivering a positive experience for every pet that walks through our doors.Job SummaryWe are seeking a highly organized and customer-focused Veterinary Receptionist to join our team at Vets...

  • Veterinary Front Desk Coordinator

    2 days ago

    Grandy, NC , USA, United States Vets Pets Full time

    About the RoleVets Pets is seeking a highly organized and customer-focused Veterinary Receptionist to join our team. As a key point of contact for our clients and their pets, you will play a crucial role in providing exceptional service, scheduling appointments, and ensuring efficient daily operations of our busy animal hospital.ResponsibilitiesGreet clients...

  • Veterinary Front Desk Coordinator

    4 days ago

    Pittsburgh, PA , USA, United States BluePearl Full time

    About the RoleWe are seeking a compassionate and organized Veterinary Receptionist to join our team at BluePearl Pet Hospital. As a key member of our hospital staff, you will be the first point of contact for our clients and their pets, providing exceptional customer service and ensuring a smooth and efficient experience.ResponsibilitiesClient Communication:...

  • Veterinarian

    1 month ago

    Lake Park, FL, United States Heartland Veterinary Partners LLC Full time

    Northlake Animal Hospital is excited to add another DVM to our awesome team! We are a small animal practice that serves vast clientele in Palm Beach County. We have an expansive team across three locations, with two full time doctors at Northlake specifically. They are outgoing, collaborative, and have helped establish an amazing culture within our hospital....