Front End Store Manager
3 weeks ago
Job Summary
As a Front End Supervisor at HomeGoods, you will be responsible for ensuring the delivery of prompt, courteous, and knowledgeable service to all external and internal customers at all times. This includes resolving any customer service issues appropriately and competently. You will operate as a front-line manager, focused on executing store functions through staff members. Key responsibilities include ensuring a positive customer experience, managing store operations, and leading a team of staff members to achieve store goals.
Key Responsibilities
Ensure a positive customer experience by providing prompt, courteous, and knowledgeable service to all external and internal customers.
Resolve any customer service issues appropriately and competently.
Operate as a front-line manager, focused on executing store functions through staff members.
Manage store operations, including inventory management, visual merchandising, and store maintenance.
Lead a team of staff members to achieve store goals, including sales growth, customer satisfaction, and employee engagement.
Requirements
2+ years of retail management experience, preferably in a supervisory role.
Excellent customer service and communication skills.
Ability to lead and motivate a team of staff members.
Strong problem-solving and conflict resolution skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
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