Customer Service Representative

20 hours ago


Whittier, California, United States Haven Of Wellness Inc Full time
About Our Spa

Haven Of Wellness Inc has been a beacon of relaxation and rejuvenation in downtown Huntington Beach for over 18 years. We offer an array of treatments, including massages, facials, and waxing. Our team is passionate about delivering exceptional client experiences and strives to create a welcoming atmosphere for all.

Job Summary

We are seeking a skilled Receptionist to join our team. The successful candidate will possess excellent communication and organizational skills, with a focus on delivering exceptional customer service. This role requires a self-motivated individual who is comfortable working in a fast-paced environment.

Responsibilities
  • Manage phone calls, schedule appointments, and confirm client bookings
  • Perform deep cleaning duties to maintain a pristine workspace
  • Develop and implement effective marketing strategies to promote our services
  • Sell retail products to clients and enhance their overall experience
  • Provide exceptional customer service, checking clients in and out, and addressing any concerns
Requirements:
  • Proficient in Microsoft Excel and Word
  • Highly responsible, reliable, and able to work well under pressure
  • Able to problem-solve and think critically
Salary Range: $50,000 - $60,000 per year

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