Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our U-Haul team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
Assist customers with U-Haul products and services, providing personalized support and guidance.
Use U-Scan technology to manage rentals and inventory, ensuring accurate and efficient transactions.
Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
Clean and inspect equipment on the lot, maintaining high standards of quality and cleanliness.
Answer questions and educate customers regarding products and services, promoting U-Haul's exceptional service.
Prepare rental invoices and accept equipment returned from rental, ensuring accurate and timely processing.
Install hitches and trailer wiring, providing expert support and guidance.
Fill propane and drive a forklift, demonstrating a commitment to safety and efficiency.
Requirements:
Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where this practice is prohibited.
U-Haul offers a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, and Critical Illness/Group Accident Insurance.
Join our team and become a part of U-Haul's mission to provide exceptional service and support to our customers. Apply today and take the first step towards a rewarding career with U-Haul.
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