Customer Service Representative
2 months ago
**About Greenlining Management**
We are a leading consulting sales and marketing firm specializing in revenue growth and brand exposure for household brands. Our team is dedicated to delivering innovative solutions that drive business success.
**Job Summary**
We are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales and marketing team, you will be responsible for executing our customer service and sales strategies, building strong relationships with clients, and driving revenue growth.
**Key Responsibilities**
- Engage with customers to understand their needs and provide expert product knowledge to educate them on our offerings.
- Research target markets to identify new business opportunities and expand our sales pipeline.
- Communicate the features and benefits of our products and services to clients, addressing their individual needs and concerns.
- Overcome objections and answer questions in a prompt, effective, and professional manner.
- Respond to client inquiries in a timely and courteous manner, ensuring high levels of customer satisfaction.
- Participate in regular product training sessions to stay up-to-date on our offerings and industry trends.
**Requirements**
- A High School Diploma or equivalent is required.
- 1-2 years of experience in a customer service or sales role is highly recommended.
- Excellent communication and interpersonal skills, both verbal and nonverbal.
- A strong desire for growth and knowledge, with a driven mindset and impeccable time management skills.
- A positive and professional demeanor when interacting with colleagues and clients.
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