Assistant General Manager

3 weeks ago


Chicago, Illinois, United States City Winery Full time
About the Role

We are seeking a highly skilled and experienced Assistant General Manager to join our team at City Winery. As a key member of our management team, you will be responsible for overseeing all front-of-house operations and providing support to the General Manager.

Key Responsibilities
  • Oversee all front-of-house operations, including service, reservations, and events
  • Develop and implement practices to drive top-line sales and control expenses
  • Manage the operations management team and oversee the hiring and training of service staff
  • Ensure proper training on company culture and service responsibilities
  • Collaborate with events department to review upcoming events and coordinate operational details
  • Address ongoing facilities issues and maintenance needs
  • Manage pre-service meeting agendas and perform other related functions as needed
Leadership
  • Foster a positive company culture and build morale
  • Direct and oversee proper and continued training of staff
  • Interview, select, train, supervise, counsel, and monitor performance of staff
  • Conduct disciplinary action as needed, including termination, in partnership with GM & HR
  • Ensure safe working environment and proper reporting of incidents
  • Handle recruitment of new hires and ensure proper onboarding
Financial Responsibilities
  • Manage FOH F&B Forecast Sales and Labor Budgets
  • Analyze F&B Sales by Revenue Center Reports to drive PPA's
  • Review payroll punches weekly and communicate over time reports
  • Review the P&L Statement and Management Report Monthly with the GM
Requirements
  • Minimum 5 years' experience in multi-faceted, high-volume restaurant or equivalent relevant experience
  • Proven leadership skills and commitment to excellence
  • Proven financial and business acumen; analytical skills, and ability to meet and exceed set budgets
  • Unparalleled passion for hospitality, food, wine, and music
  • Ability to successfully multitask, delegate, and manage several projects at once in high-pressure, fast-paced environment
About Us

City Winery is a dynamic and unique workplace where wine, food, and live entertainment collide. We are a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. We are an equal opportunity employer and value diversity at City Winery.


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