Customer Service Representative

1 day ago


Worcester, Massachusetts, United States Spherion Full time
Company Overview
Spherion, a leading staffing agency in Massachusetts, is currently hiring a skilled Customer Service Representative to join our team. This role offers a unique opportunity to work with a dynamic organization that values customer satisfaction and employee growth.

The successful candidate will be responsible for handling customer inquiries, processing orders, and managing inventory levels. They will also have the chance to collaborate with various departments and teams to ensure seamless communication and efficient operations.

We offer a competitive salary of up to $23 per hour, depending on experience, as well as opportunities for advancement and professional development.

If you are a motivated individual with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.

About the Role
This full-time position requires a high school diploma or equivalent and 4-7 years of relevant experience. The ideal candidate should possess strong computer skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Key Responsibilities
- Process orders and manage inventory levels
- Handle customer inquiries and provide timely responses
- Coordinate with transportation carriers to ensure timely scheduling for customer shipments
- Maintain and update inventory control records to facilitate order processing
- Collaborate with various departments and all levels of management

Benefits
- Competitive salary of up to $23 per hour
- Opportunities for advancement and professional development
- Comprehensive benefits package, including health insurance and an incentive recognition program

Requirements
- High school diploma or equivalent
- 4-7 years of relevant experience
- Strong computer skills
- Attention to detail
- Ability to multitask effectively in a fast-paced environment

What We Offer
- A supportive and dynamic work environment
- Opportunities for growth and development
- A comprehensive benefits package

How to Apply
To learn more about this exciting opportunity, please visit our website at www.spherion.com/apply/75888.

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