Night Auditor
1 week ago
The Night Auditor is a key member of the hotel team, responsible for ensuring the accuracy and integrity of daily financial transactions. This role requires a high level of attention to detail, strong analytical skills, and excellent communication abilities.
Essential Responsibilities and Duties:- Adhere to Platinum Management Services, LLC. and Brand specific standards.
- Comply with all applicable federal, state and local laws and ordinances as they apply to the property, guests and associates.
- Adhere to safety and emergency procedures and policies to include removing all safety hazards.
- Promote the property through goodwill, courtesy and a positive attitude.
- Maintain thorough knowledge of hotel information including but not limited to room categories, room rates, packages, promotions, local area, attractions and events.
- Be proficient in all front desk and guest service operations.
- Be proficient in housekeeping operations particularly laundry tasks of operating machines, sorting, washing, drying and folding clothes and linens.
- Anticipate and address guests' service needs, assist individuals with disabilities.
- Handle guest complaints and comments efficiently and courteously.
- Calculate account balances and submits to accounting. Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Perform all Front Desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Follow proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensure that all charges have been properly posted to the appropriate guest folio or master account, balanced and all supporting documentation is attached.
- Reconcile all charges to the ledger.
- Answer the telephone efficiently and pleasantly within three rings and with correct greeting per Company standards.
- Take each available opportunity to upsell hotel services, facilities and outlets.
- Enter wakeup calls accurately and immediately.
- Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Report loss prevention/security of any guest reports or theft to management.
- Report and record accidents, injuries and unsafe work conditions to management.
- Coordinate with maintenance department on any guest reported or observed problems.
- Stock, the pantry/suite/gift shop: Assist with Breakfast setup
- Keep company business including but not limited to, financials, personnel, guest and customer data strictly confidential.
- Excellent verbal and communication skills required.
- Professional appearance and grooming must be adhered to at all times. Uniforms must be worn according to Company and Brand standards.
- Proficient in English. Bi-lingual a plus.
- Ability to attend and complete job and Brand training.
- Ability to attain and maintain ServSafe/Food handler/Server permit for Food and Beverage preparation and serving. Beverages may be inclusive of alcohol - location specific.
- Self-starter with effective leadership skills.
- Proficient with current technologies and software inclusive of business applications PMS, POS, MICROS (ERP a+) etc.
- Knowledge of basic accounting functions.
- Clean Motor Vehicle Report (MVR) in order to drive property transportation vehicle. (If applicable at your location)
- Must be available to Work nights and a flexible schedule.
- Reliable and able to work alone.
- Have an outgoing personality.
- Maintain professionalism at all times.
- Stand for an extended period of time.
- Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance.
- Previous Front Desk experience in hospitality experience preferred.
- High School Diploma required; college degree a plus.
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Night Auditor
2 weeks ago
Amarillo, Texas, United States Drury Hotels Company, LLC Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Night Auditor to join our team at Drury Hotels Company, LLC. As a Night Auditor, you will be responsible for ensuring the accuracy of our financial records, providing exceptional guest service, and maintaining a safe and secure environment for our guests and team members.Key...
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Night Auditor
2 weeks ago
Amarillo, Texas, United States Drury Hotels Full timeJob Summary:We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Drury Hotels. As a Night Auditor, you will be responsible for ensuring the accuracy of our financial records and providing exceptional guest service during overnight hours.Key Responsibilities:Perform all front desk related functions, including checking guests...
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Night Auditor
2 weeks ago
Amarillo, Texas, United States Platinum Companies Full timeJob DescriptionJob Profile Summary:The Night Auditor is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotels and hotel outlets, including Food & Beverage, as well as continuing efforts to deliver outstanding guest service and financial profitability. The Night Auditor should possess a...
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Night Auditor
2 weeks ago
Amarillo, Texas, United States Platinum Companies Full timeJob DescriptionJob Profile Summary:The Night Auditor is responsible for overseeing the auditing, posting, and balancing of daily financial transactions to support the hotels and hotel outlets, including Food & Beverage, as well as continuing efforts to deliver outstanding guest service and financial profitability. The Night Auditor should possess a...
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4 months ago
Amarillo, United States Platinum Companies Full timeJob DescriptionJob DescriptionJob Profile Summary:The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotels and hotel outlets including Food & Beverage as well as for continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor should...
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4 months ago
Amarillo, United States Drury Hotels Full time2 night shifts a week, should also be able to work days during training. Property Location: 8540 W. Interstate 40 - Amarillo, Texas 79106 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here...
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Night Auditor
4 months ago
Amarillo, United States Drury Hotels Company, LLC Full time2 night shifts a week, should also be able to work days during training. Property Location: 8540 W. Interstate 40 - Amarillo, Texas 79106 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today...