General Manager

2 days ago


Raleigh, North Carolina, United States MDO Holdings Full time
About the Role

We are seeking a highly motivated and experienced General Manager to lead our team and drive the success of our fitness center. As a General Manager, you will be responsible for overseeing the overall operations of the club, including member experience, membership sales, personal training, front desk, kids club, and housekeeping.

Key Responsibilities
  • Maintain a clean and well-maintained facility, ensuring compliance with all safety and health regulations.
  • Develop and implement strategies to drive revenue growth and improve member satisfaction.
  • Lead and coach a team of sales and personal training professionals to achieve sales and revenue targets.
  • Collaborate with the management team to develop and implement business plans and strategies.
  • Ensure excellent customer service and member experience, responding to member feedback and concerns in a timely and professional manner.
  • Manage and maintain accurate records and reports, including sales data, member information, and facility maintenance.
Requirements
  • 3+ years of experience in a leadership or management role in the fitness industry.
  • Proven track record of driving revenue growth and improving member satisfaction.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong business acumen and ability to analyze data and make informed decisions.
  • CPR/AED and First Aid certifications preferred.
What We Offer

We offer a competitive salary, sales commissions, and bonus opportunities. If you are a motivated and experienced leader who is passionate about the fitness industry, we encourage you to apply for this exciting opportunity.


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