Sales Coordinator

4 days ago


Bolingbrook, Illinois, United States DYWIDAG Full time

At DYWIDAG, we are committed to delivering exceptional infrastructure solutions that meet the needs of our clients. To support this mission, we are seeking a highly skilled Sales Coordinator to join our Post Tensioning and Repair & Strengthening division.

Main Responsibilities:

  • Act as coordinating support to Sales Managers and Project Managers to ensure that ongoing projects are completed on-time and under budget.
  • Create new projects within internal tracking systems and ensure all project information is accurate and included, as required by Sales Managers.
  • Verify all orders and change orders received have an acceptable DYWIDAG commercial agreement in place and proper sales tax exemption certificates are on file (if applicable).
  • Collect required project documentation including tax details, lien or bonding documentation, certificates of insurance, etc.
  • Monitor ongoing project tracking systems to ensure accuracy.
  • Ensure project related information is current and accurate within our internal ERP tracking system.
  • Maintain accurate sales data in our internal CRM System.
  • Maintain accurate project/order file containing all documentation within shared filing system.
  • Generate accurate invoices for all shipments and services within 48-72 hours (or per contract allowance).
  • Review monthly equipment rental report and invoices leased equipment as defined in the lease agreement.
  • Document collection and process invoice credits as needed.
  • Communicate professionally and effectively with internal and external project stakeholders in a timely manner.
  • Generate and process sales quotes and sales orders, including setting pricing as needed.
  • Release instruction to warehouse/s for sales order shipments.
  • Generate Purchase Orders for non-stock special order items related to sales orders.
  • Respond to project customer inquiries accurately and in a timely manner.

Requirements:

  • Associate's degree or 3-5 years of related experience and/or training; 2-3 years of construction sales/project coordination experience preferred.
  • Experienced with MS Office - Word, Excel, Access, PowerPoint, and Outlook.
  • Experienced with sales and customer service skills.
  • Ability to utilize ERP and other database systems.
  • Problem solving skills required (define problems, collect data, establish facts, and draw valid conclusions).
  • Active listening skills to understand variances in procedure relating to sales/project specific requirements.

Travel Requirements:

On rare occasion if a department meeting or training is scheduled, travel may be required.

Next Steps:

The next stages of our recruitment process could include telephone, face-to-face, or virtual interview with the Hiring Manager and a member of our HR team.


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