Network Operations Center Analyst

1 week ago


Richmond, Virginia, United States Jobot Full time
Job Title: NOC Analyst

This is an exciting opportunity to join our fast-paced technology team as a NOC Analyst. As a key member of our operations team, you will be responsible for monitoring, managing, and troubleshooting our expansive network infrastructure.

Responsibilities:
  • Monitor and manage the health and performance of our network systems, using advanced NOC monitoring tools.
  • Identify, troubleshoot, and resolve network issues in a timely and efficient manner.
  • Escalate complex issues to the appropriate technical teams, providing detailed documentation and analysis.
  • Participate in the development and implementation of network maintenance and upgrades.
  • Provide technical support and guidance to our internal teams and external stakeholders.
  • Analyze network performance data and generate comprehensive reports.
  • Contribute to the development and refinement of NOC procedures and protocols.
  • Collaborate with cross-functional teams to ensure network reliability, security, and efficiency.
  • Stay abreast of the latest industry trends and advancements in network technology.
Requirements:
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of network monitoring tools and technologies.
  • Experience with network troubleshooting and resolution.
  • Ability to work collaboratively with cross-functional teams.


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