Enterprise Payments Specialist

6 days ago


Chicago, Illinois, United States Sertifi Full time
About the Position

This is an exciting opportunity to join our team as a Payment Processing Solutions Consultant. As a key member of our team, you will be responsible for establishing strong relationships with existing merchant accounts, identifying areas for improvement, and providing tailored solutions to drive adoption and revenue growth.

Responsibilities
  1. Develop a deep understanding of our payment processing solutions and their applications in the Hospitality industry.
  2. Engage with clients to gather feedback and identify opportunities for process improvements.
  3. Collaborate with internal teams, including Sales, Engineering, Product, and Marketing, to drive cross-functional initiatives and achieve business objectives.
  4. Conduct live trainings with customers via Microsoft Teams and create educational materials to help clients maximize the use of our solutions.
Requirements
  • Bachelor's Degree from a four-year accredited College/University or related work experience.
  • 5+ years' experience in a customer onboarding, implementation, or sales and customer service role.
  • 5+ years' experience in payments and hospitality.
  • Experience with Customer Success software (i.e., ChurnZero).
Compensation

The estimated annual salary for this position is $120,000, based on market conditions and industry standards. We also offer a comprehensive benefits package, including unlimited PTO, medical/dental/vision insurance, short-term and long-term disability insurance, 401k with company match, paid parental leave, life insurance, and pre-tax Transit Benefit Program.



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