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Pet Care Coordinator
2 months ago
The Client Service Coordinator is a vital role at Banfield Pet Hospital, responsible for driving the flow of clients and pets through the hospital, maximizing productivity, and ensuring exceptional client care.
Key Responsibilities- Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
- Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
- Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting hospital services.
- Assist incoming clients by completing required documentation, entering pet information and history in the computer, and ensuring prompt service.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
- High school diploma or equivalent preferred.
- One year related experience required with customer service preferred.
- Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
- Competitive pay and benefits package.
- Opportunities for professional growth and development.
- Flexible scheduling and work-life balance.
Banfield Pet Hospital is an equal opportunity employer and welcomes applications from diverse candidates.
